Straight answers

One membership, priced per truck. The first truck is $99 a month on the annual plan ($1,188 billed up front, about two months free) or $119 month to month. Each additional truck is $59 a month on annual, $69 month to month. Every driver is included, up to 2 per truck. There are no tiers and no per-driver meter.

Most of this industry charges per driver and then sells the compliance work back to you one line at a time: a fee to build a driver file, a fee to maintain it, a fee per Clearinghouse query, a fee to file a form the government files free. TenFour prices per truck, includes every driver on that truck, and builds the filings into the membership. The difference is possible because automation handles the clerical work, $99 a month buys a system plus the human judgment on top of it, not a person re-keying dates for an hour.

Not always on the advertised number, and we would rather you compare properly than take our word for it. Do not compare base price to base price, compare what you actually get. A lower monthly price usually buys a narrower scope: the driver file without the consortium, the consortium without the filings, software without a person. Add what you would still buy elsewhere and the comparable cost is what matters. Our comparison page prices the providers a small carrier is most likely to be weighing that way, from their own pages, with the method and every source published so you can check the arithmetic yourself. What you get here is one company, one monthly payment and one place for the whole job. You could save a little with a narrower plan and still be buying three other services on the side.

Not on the annual plan, onboarding is included, including the New Authority Starter. The month-to-month plan carries a one-time $199 onboarding charge, and it is credited in full if you move to the annual plan within 60 days.

No. There is no term commitment and no cancellation fee. The annual plan is simply paid up front at a lower rate; it is not a contract that locks you in for the year.

Cancel any month. On the annual plan the remaining full months are refunded at one-twelfth of what you paid. Your records are yours. We send them to you on the way out. The membership auto-renews, and you get an email 30 days before it does, so a renewal never arrives as a surprise.

No, and no honest service includes them. They go to the government or the provider, not to us, and you pay each one directly. The amounts are published: the UCR fee ($55 for 0 to 2 vehicles in 2027, $167 for 3 to 5, $333 for 6 to 20), the $1.25 Clearinghouse query fee, the blanket process agent's $25 to $50, the consortium's own membership fee ($99 a year for the whole account with the consortium we refer you to), and whatever your clinic, lab or state charges for drug tests, physicals and MVR pulls. The MCS-150 biennial update costs nothing to file, and we say so.

New carriers are monitored under FMCSA's new entrant program for 18 months from registration (49 CFR 385.307), and the agency's guidance is to expect the safety audit within the first 12 months of operating. That is the one we prepare every new member for from day one. When the notice arrives we assemble what the auditor asks for, driver qualification files, the drug and alcohol program records, hours-of-service documentation and vehicle maintenance records, check them against the automatic-failure items listed in 49 CFR 385.321, tell you plainly what is missing, and hand you an organized package. Audit-week support for members is billed at the member hourly rate, quoted first. We prepare you thoroughly; nobody can promise you an outcome, and anyone who does is selling something.

The right way to start an authority: your compliance profile built, consortium enrollment done and a twelve-month calendar set up, with the BOC-3 agent lined up and the UCR, the MCS-150 review and the Clearinghouse registration prepared for you to sign and submit from your own accounts. It is included in onboarding on the annual plan, it is the $199 onboarding charge on month to month, and it is $199 standalone, credited to a plan you start within 60 days.

Only the agency responsible for the record can change it, usually the state where the inspection happened. What we do is review the violation and, if a challenge is worth filing, draft the DataQs request for you to submit from your own DataQs account. DataQs is FMCSA's free system for asking that agency to review information in a federal safety record. We look at the inspection first and tell you honestly whether it is worth filing; if it is not, we say so and there is nothing to pay. If it is, drafting is $99 for members and $169 otherwise. Triage is included in the membership. We never ask for or use your DataQs or FMCSA Portal login, and no one can promise you a removal.

No. TenFour provides administrative compliance support: monitoring, organizing, preparing and filing. Compliance also depends on things only you control: how the truck is driven, how it is maintained, and whether you tell us what changed. What we can commit to is that the dates are watched, the records are built correctly, the filings are made on time, and a person reviews everything official before it goes out.

Your USDOT or MC number and ten to fifteen minutes, by text if you like. We pull what is already public about your operation, ask for what is not, and show you exactly where you stand before anything else happens.

No. One truck is where it starts, but the membership is built for carriers with 1 to 6 trucks: any count from one to 6 can start online, and every driver on every truck is included. The work does not change as you add trucks. There is just more of it, which is exactly what a system is for. Fleets of 7 or more trucks are custom pricing; contact us with what you run and we scope it with you.

Add the truck in your account or text us, and the price moves by exactly one truck, $59 a month on the annual plan, $69 month to month. Nothing is re-tiered and nothing is re-quoted, up to 6 trucks. Past 6, the work and the pricing are different, so we scope it with you: tell us the trucks, drivers and states you run and we come back with a written scope and price.

Because the membership, the price and the workflow are designed around carriers without office staff, the owner who is also the safety department. Up to 6 trucks that is one system doing a predictable amount of work. Past 6, the work is different: more drivers coming and going, more units on more inspection cycles, usually someone in an office who needs their own access and reports. The pricing is different too. Rather than stretch a small-carrier plan over a fleet it was not built for, we scope it with you and put the price in writing before anything is billed.

Yes, takeovers are routine. We request your records (they are yours, whoever is holding them), audit what exists, tell you what is missing, and pick up the calendar without a gap. You do not have to have a difficult conversation with them first.

Text first, because that is how this industry actually talks, with email for records and a monthly scorecard that takes two minutes to read. Routine questions are answered the same business day by someone who knows your account.